Interested in joining our team? Apply online through the Careers tab or send your resume to apply@ahandtohelp.com.

YYes! If you have unique care needs, just reach out to us. We’ll work with you to build a care plan that fits.

We proudly serve clients in the Greater Charlotte area, including the following counties:
Mecklenburg, Gaston, Union, Anson, Stanly, Cabarrus, Lincoln, Cleveland, Catawba, Rowan, Montgomery, Polk, Rutherford, Burke, Iredell, Davidson, Davie, and Randolph.

We care about our caregivers just as much as we care about our clients:

• • Flexible Scheduling – Work when it fits your life
  • CNA Course Reimbursement – After 12 months of employment, we’ll reimburse your CNA training
  • Supportive Environment – We’re a small team that looks out for each other like family

Here's a detailed breakdown of our onboarding training process. PowerPoint presentations covering essential topics including:

1. 1. Beneficiary Rights
   2. Confidentiality and Privacy Practices
   3. Personal Care Skills (such as dressing, bathing, etc.)
   4. Documentation and Reporting of Incidents
   5. Infection Control
   6. Recognizing and Reporting Cases of Abuse or Neglect
   7. Degenerative Diseases
   8. Practical skills assessments to ensure competency.
   9. An aide checklist overseen by a Registered Nurse (RN)
   10. Provision of certificates upon completion of each module

In addition, we provide quarterly refresher training to keep our staff up to date, reinforce best practices, and continue building their confidence in providing quality home care.

Yes! We understand how important it is to feel confident in your choice. Contact us and we’ll connect you with a current client’s family (with permission).

Yes, all of our caregivers are fully insured, background checked and carefully screened before joining our team.

We understand that sometimes personalities don’t always match. If you’re not 100% comfortable, we’ll gladly assign someone new who better fits your family’s needs.

We accept private pay and a variety of insurance plans, including:
Private Pay, NC Medicaid, Healthy Blue (BCBSNC), WellCare NC, United Healthcare NC, Carolina Complete Health, Alliance Health, and Trillium.

We recruit through schools, referrals, our website, and community outreach. Every caregiver goes through interviews, background checks, and credential verification before they’re assigned to a client.

We offer 24/7 availability, including nights, weekends, and holidays.

Yes! Our caregivers are trained and supported to manage all types of client needs. We don’t believe in “difficult”—just people who deserve patient, skilled care.

You can always reach our office. We're happy to answer questions or talk through anything on your mind.

We care about our caregivers just as much as we care about our clients:

• Flexible Scheduling – Work when it fits your life
• CNA Course Reimbursement – After 12 months of employment, we’ll reimburse your CNA training
• Supportive Environment – We’re a small team that looks out for each other like family